Products

Frequently Asked Questions

Yes Absolutely! Our products are designed to be safe and effective on all hair types — whether your hair is fine, thick, curly, or textured. With adjustable heat settings, you can customize the temperature to suit your hair’s needs, helping to minimize damage while achieving smooth, long-lasting results. Always use a heat protectant for added protection and shine.

Yes — when using our Flat Iron Heat Resistant Silicone Mat, you can safely rest or wrap your straightner/curler while it’s still warm. It’s designed to protect surfaces and prevent heat damage, so there’s no need to wait for your tool to fully cool before packing it away

To keep your tools in top shape, always unplug them after use and let them cool before storing. Wipe the plates or barrels with a soft, damp cloth to remove product buildup. Avoid wrapping cords tightly around the tool, and use a heat-resistant mat for added protection. Store in a dry, cool place to extend the life of your tools.

Changed your mind? No worries — we’ve made returns and exchanges easy. Just contact us within 7 days of receiving your order, and we’ll guide you through the process. Items must be unused, in original packaging, and in resaleable condition. Once we receive and inspect the item, we’ll process your refund or send out your exchange. Simple, smooth, and stress-free.

Yes, we ship internationally! Wherever you are in the world, you can enjoy our hair tools delivered right to your doorstep. Shipping rates and delivery times may vary depending on your location — you’ll see all available options at checkout.